How You Get Paid

When guests pay for bookings online, the funds are sent to your connected account. Guestdoors puts you in full control of your earnings by allowing you to manually trigger payouts to your bank account whenever you choose. Understanding how this process works, is key to managing your cash flow effectively.

Your Balance: Pending vs. Available Funds

After a guest makes a payment, the funds first appear in your pending balance.

Pending funds are incoming transactions that are still being processed by the payment networks. Think of this as a brief holding period while the bank confirms the transaction. This settlement process typically takes 2-3 business days in most regions. You cannot withdraw or use funds while they are in a pending state.

Once the settlement period is complete, the funds automatically move to your available balance. This is the money that has been fully processed and is now yours to withdraw. You can trigger a payout for any amount up to your total available balance.

Manually Triggering a Payout

Guestdoors gives you the flexibility to decide when you get paid. When you're ready to transfer earnings to your bank, you can initiate a manual payout directly from your Guestdoors dashboard.

The process is straightforward. From your Guestdoors dashboard, you will see your available balance and an option to request a payout. You can choose to pay out the entire available amount or just a portion of it. When you trigger the payout from Guestdoors, the funds are then sent to your connected bank account. It typically takes a few additional business days for the funds to appear in your bank, depending on the processing times of your bank.

Next Steps

Understand Setting Nightly Prices